Best staff EVER!
Ed and Holly had their wedding reception at the Courtyard by Marriott in downtown Chicago. Flavia led a kickin’ catering staff that was the friendliest and most hospitable hotel staff I’ve EVER worked with. As fun and successful as the gig was, the gig did run into a few trouble spots. One was the timing of the dessert. I find this transition to be the most challenging of the evening. People finish their entrée at different times, so dessert is often pushed back 15 minutes, sometimes more. People start getting antsy and the dilemma is do we go ahead and start dancing because they are ready, or do we wait until dessert is served? If we start dancing, then people will either leave the dance floor to eat their dessert or it will sit on the table and go to waste. If we delay, then people will get upset and wonder why nothing is happening. I prefer to start dancing unless dessert is right around the corner. It’s important to have good communication with the caterers and the back of the house to ensure good timing if the dessert is to be served at the right time. The timing didn’t work out quite right on this gig; the dessert was slow to come out the communication wasn’t accurate from the back of the house. I’m hesitant to say any of this because I don’t want anyone reading this to get a bad impression. The hotel staff was wonderful to work with from my perspective. I just would have liked more accurate data so that I could make the best decision for the party. It didn’t have much impact on the dance floor, if any. People just get a little bit upset, then I come in and play great music and everyone has a ton of fun.
I mentioned they were the friendliest and most hospitable hotel staff I’ve EVER worked with, right? No joke. Everybody there was ready to help out. We were unloading our equipment and staff passing by helped us out by either moving equipment, getting a cart, showing us where to go, carrying things, etc. It didn’t matter who they were or what their role was. The banquet captain, Alfredo, was the best host and served us and the party well. He really understood that the dj makes or brakes a party. He kept checking in on us and asking if we needed anything. He grabbed us a ton of water. After we finished with that, he grabbed us energy drinks. After we finished with that, he laid out an array of beverages next to us: juices, waters, Gatorades, Starbucks Frappucinos, etc. I’ve never seen anything like this before. Usually, we are left to fend for ourselves and grab the beverages ourselves. Alfredo, wherever you are, good lookin’ out.
--jonathan; deejay operations manager and resident deejay


